Josh’s new book is a guide that the world of digital marketing agencies needed. Time and time again, I see marketing agencies put too much emphasis on getting customers and not enough on retention. – Ryan Deiss, Digital Marketer
August 27, 2022
Josh Nelson Publishes His Latest Seven Figure Agency Book, “The Client Retention Handbook”
Josh Nelson, founder and CEO of Seven Figure Agency, has published his comprehensive marketing guide titled “The Customer Retention Handbook.” This book went on sale on August 19, 2022. Within the first week after its release, it achieved the “#1 New Release” category for Amazon Publicity Books. It also received the #1 ranking for customer relationship books on the Kindle Store.
“Customer Retention Handbook for Digital Marketing Agencies” received an average five-star rating from over 40 reader reviews. This book is available for purchase in Kindle and paperback editions on Amazon. Readers can also download a free sample through Amazon.
The “Customer Retention Handbook for Digital Marketing Agencies” is an expert guide to help digital marketing agencies prioritize and improve retention. The subtitle of the book is “How to Keep Customers On Board for the Long Term and Reduce Churn.”
In the book’s introduction, Josh Nelson emphasizes, “If you can’t keep customers, you don’t have a business.” He describes how he has seen many businesses fail because they lacked the right systems to retain customers. His own digital marketing agency struggled with retention in its early stages, leading Josh to research the best strategies to keep customers long-term.
Josh breaks down the steps to customer retention into three key elements, which he refers to as “the sticky triad.” In this book, Josh includes tips and techniques that have helped him grow his digital marketing agency, Plumbing & HVAC SEO, to $425,000 in monthly recurring revenue. These are the techniques that he has also shared with other agency owners through his mentoring group, Seven Figure Agency.
Ryan Deiss, Founder of Digital Marketer, said, “Josh’s new book is a guide the digital marketing world needed. Time and time again, I see marketing agencies put too much emphasis on attracting customers and not enough on marketing.” retention.In his masterful book, Josh highlights the vital importance of retention to success and profitability and provides the expert strategies he has gained through his experience owning a highly successful marketing agency.I am proud to recommend this guide To all my fellow marketers, this roadmap could be the key to unlocking your success as a seven-figure marketing agency.”
- Ryan Deiss, Digital Marketer
About Josh Nelson
Josh Nelson is the founder and CEO of Plumbing and HVAC SEO, a digital marketing agency for the plumbing and HVAC industry. He is also the founder of Seven Figure Agency, a training organization for digital marketing agencies.
Josh launched his digital marketing agency in 2011 and grew it from zero clients to over seven figures in annual revenue in just two years. In 2014, Josh developed Seven Figure Agency to mentor and guide other agency owners to achieve similar levels of success.
Josh Nelson previously published “The Seven Figure Agency Roadmap” in 2019 and “How to Triple Your Sales by Getting Your Internet Marketing Right” in 2014. “The Seven Figure Agency Roadmap” details the steps marketing agency owners can take to increase income to seven. figures. Meanwhile, “How to Triple Your Sales” is a niche-specific guide for plumbing and HVAC business owners to increase profits.
About the Seven Figure Agency
The Seven Figure Agency is a training and consulting company for digital marketing agencies looking to learn the best techniques to grow and scale. Josh Nelson founded this group in 2014 and has since helped hundreds of agencies optimize growth and revenue. Its mission is to help 500 agencies scale up to seven figures in annual revenue over the next five years.
Any digital marketing agency can join this group and participate in weekly training sessions with Josh and other successful agency owners. Marketing agency owners can refer to the following Seven Figure Agency resources for more information on how to maximize client retention, achieve your goals, and scale to seven figures.
Download a free sample of “Customer Retention Manual” today to discover Josh’s retention techniques for marketing agencies.
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